If you require medical care and are searching for a provider, urgent care center or hospital, utilize the tools provided below. If your plan provides telehealth services and you are experiencing an acute, non-emergency condition, it is recommended that you consider using this option. When visiting a medical facility in-person, it is important to present your ID card. Some facilities may bill IMG directly for the services and treatment you receive.
If you have any questions regarding the claims process or need to submit a claim, please refer to the information provided here.
In the US
When seeking medical treatment in the United States, you have the opportunity to minimize your out-of-pocket expenses by utilizing an independent Preferred Provider Organization (PPO). We has established a vast network of highly qualified medical practitioners and reputable hospitals throughout the country, all of which have been contracted by us. To identify the appropriate PPO network to use, kindly refer to your ID card. While we strive to keep the PPO directory updated regularly, it is important to note that changes may occur between updates. To ensure that your chosen physician is still participating in the network, we recommend contacting their office directly to confirm their current status.
To optimize your search results and find the most suitable providers, we encourage you to provide as much information as possible. The more criteria you enter, the more specific and tailored your search results will be.
Before start searching, please refer to your ID card on which PPO network to use:
Small Walk-in clinics
Do you have a non-emergency medical issue and want to avoid the high costs of a hospital emergency room? Consider visiting a Walk-In Clinic instead!
Walk-in clinics offer the convenience of online appointment scheduling or even allow you to walk in without an appointment. However, please remember that walk-in clinics are not suitable for emergencies or life-threatening conditions.
Here are some common reasons people visit walk-in clinics:
– Sore throat, cough, or flu-like symptoms
– Testing for strep throat, COVID-19, or other illnesses
– Minor infections like ear infections or UTIs
– Minor burns and rashes
– Minor injuries such as sprains
Another great benefit of walk-in clinics is that many have both medical providers and pharmacies in the same building. This means you don’t have to visit a separate location to pick up your prescription after seeing the doctor.
CVS Minute Clinic is the largest network of walk-in clinics covered by the FirstHealth and UnitedHealthCare Networks, which are included in most plans.
Outside the US
If you need medical treatment outside of the United States with our IMG travel medical plans, you can rely on our International Provider AccessSM (IPA) database. This database includes over 45,000 skilled physicians and facilities worldwide, ensuring that you have access to quality care wherever you are. You can use the IPA search tool to easily find providers who offer direct billing services. By choosing these providers, you may be able to reduce your out-of-pocket expenses for certain inpatient procedures, depending on your benefits.
For more information on the claims process, we recommend visiting our Claims Center, where you can find detailed information and guidance.
Austrlia OSHC Provider
Medibank Offer online resourse for students to find a doctor easily. you can download Medibank App or Search a Provider HERE
*A Medibank OSHC direct billing provider has an agreement with Medibank to send the bill directly to us. This is to help reduce or eliminate the upfront payment you would normally be required to make at the time of your appointment. Depending on the Doctor you see, you may on occasion experience an ‘out-of-pocket’ expense which is not covered by Medibank. Please ensure you confirm any ‘out-of-pocket’ expenses you may have to pay prior to your consultation by contacting the direct billing clinic. Remember to take your Medibank OSHC membership card and photo identification, such as your student ID card with you to your next appointment.
CBHS International Health gives you access to the best possible care through their Choice Network.
Access healthcare in a way that suits you. you can find a GP, Health Care at Home and other medical service on their APP and website.
Allianzcare allows you to find a doctor base on your location and zip code.
A map with directions will show the provider’s address and contact details, with suggestions on how best to get there, no matter how you travel.
Bupa allows you to find Doctors for Overseas Student Health Cover (OSHC) members base on your location and zip code.
