See the region. Match the provider. Find care faster.
Each region now uses a clear country flag marker, and each plan card shows the provider network logo badge that students are most likely to see on their insurance card.
Choose the correct region first
Every region now includes a flag marker, and every plan or insurer includes a provider logo badge so users can identify their network more intuitively.
Find your U.S. provider network
Royal, Elite, USC Elite, OPT and J-related plans may route to UHC, Aetna or Keck. Each plan card below shows the provider logo badge students are most likely to recognize.
Select your plan family
Each card includes the provider network badge so students can build a quick association between plan name and network provider.
Now match the actual provider logo on your ID card
This is the most important step. The provider logo on the card overrides the general plan recommendation above.
Where to check the provider network
On most GGS insurance cards, the provider network is shown clearly in the NETWORK section near the upper-middle part of the card.
- Look for the word NETWORK and the provider name next to it.
- This area may show names such as UnitedHealthcare Options PPO, Aetna or another network.
- Use that provider name to match the correct card below and open the right doctor search link.
UnitedHealthcare Options PPO
Search in-network doctors, specialists, urgent care centers and hospitals.
Need care outside the United States?
WellAway plans may provide an international provider pathway that is separate from the U.S. network logos.
Search WellAway’s international open-access directory for covered care outside the U.S.
Search International Providers ↗Research hospitals and healthcare centers when you need medical care internationally.
Search Hospitals ↗Review safety information for U.S. hospitals before planned treatment.
Check Hospital Safety ↗Additional WellAway care tools
These tools support mental health, pharmacy, lab testing and telehealth use.
Search therapists and psychiatrists in the UnitedHealthcare behavioral health network.
Find Mental Health Care ↗Search the pharmacy network listed by WellAway. Confirm prescription benefits first.
Search Pharmacies ↗Find or schedule laboratory services at Quest Diagnostics when eligible under your plan.
Find a Quest Location ↗Eligible WellAway members may speak with a doctor by phone or video for non-emergency care.
Open Teladoc ↗Identify the IMG provider pathway
IMG uses a different logic: first decide where you need care, then match the provider logo on your card if care is inside the U.S.
Where are you receiving care?
The region determines whether you use a U.S. PPO network or IMG’s international provider search.
Match the provider logo on your IMG card
These two badges are the main networks used for IMG care in the U.S.
UnitedHealthcare
Search the provider network shown on your IMG insurance ID card.
Useful IMG support links
For quick care and verification when students are not sure which provider path to use.
For minor illnesses or injuries when emergency care is not needed.
Find a MinuteClinic ↗Open IMG’s central doctor-search page if you need to re-check which provider logo applies.
Open IMG Care Guide ↗IMG International Provider Access (IPA)
Use IMG’s global provider search for care outside the United States.
Find your Australian insurer and provider path
Australian plans use insurer-based provider paths. Each insurer card below uses a clear provider logo block to make brand recognition faster.
Match the insurer logo on your OSHC card
These insurer logo blocks are designed to help students instantly recognize their Australian provider.
Search nearby direct-billing doctors and Members’ Choice hospitals.
Search for doctors by location using Allianz Care Australia’s provider tool.
Enter your postcode to find a Bupa-friendly GP near you.
Search GPs, pathology, radiology, hospitals and other participating providers.
Match the insurer logo on your OVHC card
OVHC members should first confirm they are in the correct section, then identify the insurer logo below.
AIA OVHC does not use a single public directory in this prototype. Follow the member support or care instructions shown on your card.
Use the Allianz doctor search and confirm that the clinic accepts overseas visitors under your cover.
Identify the New Zealand provider brand
New Zealand members mainly need to recognize whether they are with OrbitProtect or Uni-Care. The provider logo blocks below make this distinction more immediate.
Search approved doctors, pharmacies, dentists, physiotherapists, radiology and laboratories.
Uni-Care generally uses a medical-care and claims pathway rather than a fixed provider directory like a PPO network.
Use the right New Zealand path
The insurer brand itself is the main visual anchor in New Zealand, rather than a U.S.-style PPO network logo.
Choose your service type and region after opening the OrbitProtect provider page.
Open Provider List ↗Use Uni-Care’s claims support when you have already received eligible treatment.
Open Uni-Care Claims ↗Contact GGS if you are unsure how to use your New Zealand policy before treatment.
Email GGS Support ↗Still unsure which provider logo is yours?
Ask the user to compare the flag region and provider logo shown here with the front and back of the insurance card. If it still does not match, contact GGS support.
Confirm the provider network before care.
Visual logo recognition helps the user get to the right place faster, but the final confirmation should always happen with the clinic or insurer.
Compare the page badge with the exact logo printed on the insurance card.
Confirm copay, deductible, coinsurance, gap fees or upfront payment requirements.
Specialists, imaging, hospital care and planned treatment may require additional approval.
The clinic may need the member ID, group number and provider phone number.
Call 911 in the United States, 000 in Australia, or 111 in New Zealand, or go to the nearest emergency department.
Where to find the provider network logo
Check both the front and back of your insurance ID card.
- The provider logo may appear near the top-right corner, claims section or provider instructions area.
- Look for UHC, Aetna, First Health, Keck Medicine, Medibank, Allianz, Bupa, nib, OrbitProtect or Uni-Care.
- If the plan name and provider logo seem different, follow the provider logo and card instructions.
